We ship pan-India.
Orders are dispatched within 3–7 working days from the date of purchase.
Shipping and tracking details will be shared via email and SMS once the order is dispatched.
For custom orders, delivery timelines will be discussed and confirmed individually at the time of order.
Due to the fragile nature of ceramics, no returns are accepted under any circumstances.
Refunds are applicable only if a product is delivered broken.
In such cases, the damage must be reported within 24 hours of receiving the parcel, along with clear photographic evidence.
Requests made after 24 hours will not be eligible for a refund
For assistance, contact us at thetinyclayinn@gmail.com.